Invoicing Procedure for Off-Duty Blue Application

Objective #

This SOP outlines the steps to create and manage invoices using the Off-Duty Blue application, ensuring accurate billing and record-keeping.

Key Steps #

1. Access the Administrator Dashboard 0:00

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  • Log in to the Off-Duty Blue application.
  • Navigate to the main administrator dashboard.

2. Open Existing Detail or Create New Detail 0:17

  • To create an invoice, either:
    • Open an existing detail by selecting it from the calendar and clicking the ‘edit’ button.
    • Or, click ‘Add New Detail’ to create a new entry.

3. Enable Billing for the Client 0:39

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  • On the detail creation page, check the ‘Billable to a Client’ checkbox.
  • Associate the detail with a specific client.

4. Generate Time Sheets and Invoice 0:57

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  • Ensure ‘Generate Time Sheets’ is checked.
  • Click ‘Generate Invoice’.
  • Finally, click ‘Save Event’.

5. Officer Punch In/Out 1:15

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  • Officer Time sheets,where they can punch in and out, will appear in their officer app or mobile app 30 minutes prior to the event
  • They can adjust their punch times if necessary on the timesheet or in the timesheets tab in their main menu.

6. Approve Submitted Time Sheets 1:47

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  • Check the ‘Time Sheets Pending Approval’ section on the dashboard.
  • Approve time sheets in bulk or individually by reviewing details using the eyeball icon.
  • If timesheets are submitted incorrectly, Administrators can edit them on behalf of the officer before approval.

7. Invoice Generation Trigger 2:17

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  • Once time sheets are approved, invoices will be automatically generated and displayed on the dashboard.

8. Access and Manage Invoices 2:26

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  • View the latest five invoices on the main dashboard.
  • For older invoices, click the ‘Invoices’ tab to search by invoice number or filter by client.

9. Review and Download Invoices 2:41

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  • Select an invoice to view its summary.
  • Download a copy as a PDF or void the invoice if necessary.

10. Email Invoices to Clients 3:14

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  • If everything is correct, email the invoice directly to the client.
  • The system logs the email details for future reference.

Cautionary Notes #

  • Ensure all details are accurate before generating invoices to avoid discrepancies.
  • Double-check the time sheets for any unusual entries before approval.

Tips for Efficiency #

  • Familiarize yourself with the dashboard layout to navigate quickly.
  • Use the search and filter functions to find invoices efficiently.
  • Regularly check for pending time sheets to keep the invoicing process timely.

Link to Loom #

Updated on March 18, 2026