Objective #
This SOP provides a step-by-step guide for officers on how to effectively use the Off-Duty Blue client portal for managing shifts, timesheets, and payment methods.
Key Steps #
1. Dashboard Overview 0:00
- Open the Off-Duty Blue Officer portal.
- Log in with your credentials.
- Upon logging in, you will see the Dashboard displaying available shifts.
2. Viewing Available Shifts via Dashboard 0:12
- The Dashboard shows the top three upcoming shifts based on timelines.
- You can view all available shifts and your previously applied shifts.
3. Managing Unsubmitted Timesheets via Dashboard 0:49
- Check for unsubmitted timesheets on the Dashboard.
- Click on a timesheet to edit or submit it.
- Enter the start time, end time, and any comments related to the shift.
4. Clocking In and Out 1:06
- Use the ‘Clock In’ button at the start of your shift.
- At the end of your shift, click ‘Clock Out’.
- The system will automatically register your clock-in and clock-out times.
5. Searching for Events 1:36
- Navigate to the Search Details section.
- Use filters to search for upcoming events by terms, dates, type of event (e.g., overtime, security), or client.
- Confirm or apply for shifts as needed.
6. View/Manage Timesheets 2:00
- Access the Timesheets section to view your submitted timesheets.
- You can add comments and submit any necessary changes.
7. Updating Payment Methods 2:28
- Go to your profile settings.
- Update your contact information (cell phone, email).
- Navigate to payment settings to manage your payment methods.
8. Finalizing Payment Settings 2:50
- Ensure your payment method is correctly set up for receiving payments.
Cautionary Notes #
- Always double-check your clock-in and clock-out times to ensure accuracy.
- Make sure to submit your timesheets as soon as the detail ends to avoid payment delays.
Tips for Efficiency #
- Regularly check the Dashboard for new shifts to maximize your opportunities.
- Keep your profile updated to ensure smooth communication and payment processing.
- Use the search function to quickly find specific shifts or events.
