Creating User Roles in Off-Duty Blue Portal

Objective #

This SOP outlines the steps to create and manage different levels of administrator roles within the Off-Duty Blue portal.

Key Steps #

1. Understanding Administrator Levels 0:01

  • Primary Administrator:
    • Highest level of access with no restrictions.
    • Can change settings and manage all aspects of the portal.
  • Assistant Department Administrator:
    • Limited access compared to primary admin.
    • Can manage scheduling and officer assignments but cannot change system settings.
  • Job-Site Coordinator:
    • Can only view and manage details for clients assigned to them
    • Cannot access or change administrative settings
    • Cannot access or edit staff records, groups, invoices, time sheets, or reports

2. Accessing the Administration Tab 0:41

  • Log in to the Off-Duty Blue portal.
  • Navigate to the Staff tab.
  • Use the filter tabs to find users by name or role

3. Modifying Administrator Permissions 1:06

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  • Select the staff member whose permissions you want to modify.
  • Click on their user profile.
  • Adjust permissions as needed using the checkboxes along the top of the modal (e.g., change from primary admin to assistant department administrator).

4. Assigning Job Site Coordinator Role 2:25

  • In the Staff area, select the officer you want to assign as a Job Site Coordinator and select the appropriate checkbox.
  • Scroll to the bottom of the modal to the Assigned Clients dropbox and add clients they will manage.
  • Click Save to apply changes.

5. Understanding Job Site Coordinator Limitations 5:03

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  • JCan only view and manage details for clients assigned to them
  • Cannot access or change administrative settings
  • Cannot access or edit staff records, groups, invoices, time sheets, or reports

Cautionary Notes #

  • Ensure that permissions are correctly assigned to avoid unauthorized access.
  • Regularly review user roles to maintain security and efficiency.

Tips for Efficiency #

  • Use clear naming conventions for clients and roles to simplify management.
  • Regularly update the list of assigned clients for Job Site Coordinators to ensure they have the necessary access.
Updated on March 18, 2026